Columbus Coffee Wins Again
Westpac Supreme Franchise System of the Year 2010/2011
Columbus Coffee was awarded for the second year running the Supreme Franchise System of the Year at the recently held New Zealand Franchise Industry Awards evening. The awards recognise business excellence within the Franchise Industry.
In awarding Columbus Coffee with the Westpac Supreme Franchise System of the Year Award for the second year running, the awards judges said the company’s excellent application comprehensively addressed all criteria items and demonstrated highly effective work systems, coupled with very sound leadership. A strong focus on exceeding customer expectations and effective performance management supported by a comprehensive suite of measures showed impressive levels of performance across all results areas.
In accepting the Award, managing director Graeme Tait recognised the value of the feedback Columbus Coffee received after last year's event. We took many lessons from that and it help to set the strategic direction for the company over the past 12 months.
Westpac Food & Beverage Franchise System
In awarding Columbus Coffee the best Food and Beverage franchise award, the judges commented that the franchise system demonstrates sound leadership across all aspects of franchise operations coupled with a clear focus on delivering service and product excellence.
Franchisee of the Year - Nigel & Carmeena Heney, Columbus Coffee, Ashburton
It's been a busy time for the Heneys - in the last 18 months they have got married, had a baby, bought the Columbus Coffee store that Nigel was managing and now won the Franchisee of the Year award in the Food & Beverage category to go along with Best Cafe in the Ashburton Region. According to the judges, Columbus Coffee Ashburton is achieving excellent business results as a result of commitment to customer service and quality product.
Highly Commended - Columbus Coffee, Smales Farm
Jayson Hayde owner of Columbus Coffee Smales Farm in Takapuna was also recognised as being one of the top finalists. Jayson has been an active member of the Columbus Franchise Advisory council making a substantial contribution to the brand.
Building Businesses and Communities
One of the most gratifying aspects of the business is watching Franchisees build their businesses and achieve recognition in their communities. Nigel and Jayson demonstrate great passion for their businesses and this shows in the feedback we get from their customers.
Columbus Coffee is a multiple award winner of The Retail Association of New Zealand Top Shop and Westfield Retail Award programmes.
Please email or call us on call 0800 100 110 to learn more about the Columbus Coffee opportunity.